Refund policy
Return & Refund Policy
At Chaudhary Birds Point, we strive to provide high-quality pet food and accessories. If you are not fully satisfied with your purchase, please review our return and refund policy below:
Returns
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Products can be returned within 3 days of delivery.
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Items must be unused, unopened, and in original packaging.
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Returns are only accepted if the product is damaged, defective, or incorrect.
Non-Returnable Items
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Opened or used pet food
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Items damaged due to misuse
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Products without original packaging
Refunds
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Once your return is received and inspected, we will notify you of the approval.
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Approved refunds will be processed within 3โ5 business days.
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Refunds will be issued via the original payment method or bank transfer.
Exchanges
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We only replace items if they are defective or damaged.
Shipping
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Customers may be required to cover return shipping charges unless the item is faulty or incorrect.
For any issues, please contact us via email or WhatsApp with your order details and product images.
ย We appreciate your trust in Chaudhary Birds Point ๐พ